Universal Press Printing & Copy Center
934 Calle Negocio, Suite A
San Clemente Times
Thirty years in San Clemente has made Universal Press Printing & Copy Center a fixture of the community.
Mary and her father moved to San Clemente in 1986 and opened the press shop shortly thereafter. Their first location was on El Camino Real. They relocated in 1989 and had one of the first businesses in what is now known as the Talega business district. Her mother, Phyllis Johnson, has also been involved in the business for a long time.
The Johnsons attribute their longevity to “good customer service and just being in the community for more than 30 years,” Mary said, adding she was part of the Chamber of Commerce Board of Directors and that the family has been involved with the Boys & Girls Club over the years.
After her father died in 2001, Mary’s son Ben Straley took his place in the family business by helping out with accounting and bookkeeping.
Although they started with large off-set printing presses, Universal Press has had to adjust with changing technology. Today, a lot of their services revolve around graphic design and digital proofs—work that is shown to the client.
“When we started, there were not color copiers, and now we can do same-day service,” Straley said.
As far as delivery, however, Mary said she still enjoys bringing customers their packages and orders in person to maintain the community feel rather than overnight shipping. One of their pressmen has been with the business for 18 years.
“People still want to see a piece of paper when it comes to a menu and other things,” Mary said.
Mary said her favorite part of the business is being able to be creative.