Matthew Kolysko, San Clemente
Calling all San Clemente volunteers, your help is wanted/needed. Oh wait, literally, for 90-plus days and counting and maybe we’ll let you wait some more.
Really? I have to write to the elected San Clemente City Council members, copy the city manager, the assistant city manager, the head of the San Clemente Human Resources Department, the local papers, and, to keep in the loop, the city’s emergency coordinator, who seems to be the only one on the ball with her hands tied, all because someone or somebody in the city of San Clemente’s Human Resource Department has not processed, is too busy to process, refuses to process, is unable to process, doesn’t know how to process, or has lost the ability to process, applications for volunteerism. This began more than 90 days ago. If this is the norm, please forgive me for this letter, as I will volunteer my time so that any other San Clemente residents’ request and background check will be processed in a timely manner. Residents want to know why it takes so long to be processed to volunteer their precious resources and time.
If the Human Resources Department needs a model by which their work flow and the public might interact near seamlessly, then I recommend that they look at the Building Department. It’s proven and works with the utmost of professionalism, clarity and expectancy.
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